Rental FAQ's

1. Where do I park?

Participants can park in the Marshall University Football Stadium parking lot, which is located on 20th Street across from the Recreation Center.

2. Where is the entrance to the Recreation Center?

There is only one location to both enter and exit our facility. The entrance faces the freshman dorms and is beside the turf field.

3. Is food included in our Facility Rental?

No, you must bring your own food for your celebration. However, we provide an area with tables and chairs to allow time for food, cake, presents, etc.

4. What are my options for a Facility Rental?

There are four areas available for reservation. They are our Aquatic Center, Outdoor Pursuits Center, Basketball Courts, or Turf Field. You can rent out any combination of these four areas, and will be charged at an hourly rate for each location.

5. How and when do I pay for my Rental?

Payments can be made at the front desk with either cash, card (Visa or Mastercard), or by check. Make all checks payable to Centers LLC. Upon reserving your event, you will be sent an Event Information/Confirmation Sheet. You must send this sheet back along with payment for your event at least a week prior or you will lose your reservation.

6. Who do I contact if I am interested in a Reservation?

If you are interested in hosting a Birthday Celebration, Special Event (this includes Holiday Parties, Office Parties, Team Building/ Support Group Events), or a School/Daycare Field Trip contact Phil Snyder at (304)696-4732 ext. 66477 or email MURCFacilityRentals@gmail.com. If you are interested in any other form of an event or rental, contact Alex Boyer at (304)696-4732 ext. 64101 or by email boyer3@marshall.edu.

7. How old do you need to be to climb the rock wall?

Your child must be at least 6 years old in order to climb the wall. You will also have to sign an additional liability waiver in order for your child to climb.

8. How many people can climb the rock wall at a time?

We allow 12 people to climb the rock wall at a time per hour.

9. How deep is the pool?

The pool is 3 ½ ft deep all the way around, this includes the lap lanes, leisure area, and the vortex.

10. Is my child allowed in the spa/hot tub if I rent out the pool?

Your child/children are only allowed in the hot tub if there is an adult accompanying them in the water. Otherwise children are not allowed in the hot tub.

11. Are pool toys supplied for pool parties?

Yes, we have pool toys available for pool parties. You are also allowed to bring your own toys, but they can only be noodles, inflatable toys, or nerf balls. They cannot be anything that can cause obvious harm such as a plastic baseball bat or a water gun. We also have basketballs for our pool basketball hoop.

12. What time do I need to arrive prior to my celebration?

If you are hosting a celebration, you and your guests need to arrive 30 minutes before the celebration in order to have time to set up your area and process all of your guests.

13. Why do my guests need to be processed?

Each child will need to be processed into our system so that they are covered under our waiver policy. We use electronic waivers to manage our facility’s memberships, so either the child’s parent or the parent hosting the celebration will need to be present in order to sign the waiver. If you have a larger group such as an elementary school or a camp, we will work with you accordingly. We will also need to take a picture of the child.

14. Why is the picture of my child necessary?

We need to take a picture of each child to match up with their electronic accounts, as a way to easily manage all of our members. The only people who have access to the picture or the child’s account are our front desk employees. A child only needs to be processed once, so if a child has come to our facility before for another celebration or a Healthy Herd Camp, they will not need to be processed again.