Refund Policy

Refund Policy:

Memberships, programs and services are non-refundable and non-transferable. Cancellation of memberships within the initial 12 months requires a cancellation fee. This fee is the cost of the remaining months of membership. After the initial 12 months of membership, cancellation is possible at any time. 30 days’ notice is required for cancellation. Fees paid for programs and services are non-refundable.

 

Student Refund Policy:

The Marshall Recreation Center fee is a mandatory, non-refundable, prorated fee, and will not be refunded.

 

Return Policy:

  • Returns will only be accepted on apparel items (excluding hats, gloves and socks). Returns must be made within 15 days of purchase.
  • Returned apparel items must be in an unworn re-sellable condition and have the original item tag attached.
  • Original receipt must be provided at the time of return.
  • Purchases will be refunded via the payment method used to pay for items. If a transaction is paid by check, refunds will not be given within 7 days of the original transaction date.

Store credits and gift cards are not redeemable for cash, are non-transferrable, and cannot be replaced if lost or stolen.